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Omnidisc Media

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What is it with these people? I sent them the masters for the band's new CD and the artwork on 12/21 and they get it a few days later. Then it takes almost two weeks for them to get the art ready for me to proof. During that time I can't get a straight answer out of them as to when it's going to be ready to proof.
Then they confirm that the CDs have made it to production and now it's almost two weeks later and I'm on the phone with them daily trying to get a status update. I keep getting the "I'll get someone to call you" run-around. They never call back.

I'm at my wits end with them. So much for the 7 to 10 day turnaround promised on their website. At least I got to use the "nofollow" tag on the link above so they don't get any googlejuice from me.

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5 Comments

Are they making a real CD or just doing a CD-R duplication run? If it's the case, i've used Mixonic in the past (www.mixonic.com). They are located in San Francisco and had a turnaround of about 5 days for my wedding favor CDs. Also, it seems that their prices are better.

Steve said:

The CDs are being replicated, i.e. a real CD.

Billy Badd said:

hey Steve, i read your blog about Omnidisc, and i'm having the same trouble! they scammed our money two monthes ago and refuse to send our disc, they won't answer e-mail's or phone messages,i even called the ownwers wife and he still won't talk with us. what happened in your case did you get your product? if so how did you make them fork it over? if there are any suggestions you have that might help us please let me know
thanx Billy Badd
and the High Tech Mafia( thats my band!)
email me at (wblair@kvcc.edu

Gina said:

The same thing happened to me..eventually i got my cd project done but now they won't send me back my cd with all my cover art...i unfortunately only kept bits and pieces of it whihc is really my problem but i see no integrity in the way the do business...a simple return phone call or e-mail would have been just great.

Sympathetically,

Gina

Stefanie said:

Sorry to hear about this. I was just looking them up because I needed to have some CD's made. Sadly, I used them for 2 different projects. I will now have to dig up the masters of everything and start over if we want to re-print either CD. I can't believe they didn't tell anyone. They probably just threw all our stuff in the garbage. I would have paid the postage to have it returned. Thanks for putting the word out.

Also sympathetically...

Stefanie

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About Me

Steve Lacey, software developer at Google, British, married to the lurvely Nabila, dad to the wonderful Julian and Jasmine. Living in Kirkland (near Seattle), WA.


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steve@steve-lacey.com
+1 425 466 9305

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This page contains a single entry by Steve published on January 26, 2005 3:18 PM.

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